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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenderzous Wylie

March 27, 2025

5  out of  5
rating by Kenderzous Wylie
"Candice did an excellent job assisting me with my policy. Need any help i suggest asking for Candice!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Helena DeRienzo

March 24, 2025

5  out of  5
rating by Helena DeRienzo
"Working with Candice could not have been better. She had extensive knowledge of the products and was a pleasure to work with. We are very pleased with the entire experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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sarah

March 21, 2025

5  out of  5
rating by sarah
"Every time I get off the phone with my state farm rep I’m literally in a better mood than I was before. Specially after talking with Candice- and in the past Travis!! They are the sweetest, and so personable!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Ellois

March 21, 2025

5  out of  5
rating by Frank Ellois
"I have loved working with all of the representatives under Kwame Tyler, but today’s experience with Candice Lightbourne was definitely the best experience yet. Her friendly demeanor, speed, and attention to detail with my requests were a cut above. I look forward to working with her and the rest of this office soon!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Valor

March 20, 2025

5  out of  5
rating by Jessica Valor
"Candice is absolutely wonderful and I highly recommend working with her as your Insurance agent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Aisha Bailey

March 19, 2025

5  out of  5
rating by Aisha Bailey
"Working with Candice is fantastic! She is super knowledgeable and great to talk to."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thomas Womack

March 14, 2025

5  out of  5
rating by Thomas Womack
"Really great experience working with Candice! Would highly recommend reaching out as she has been very helpful working with my auto and homeowners policy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Antonett Johnson

March 13, 2025

5  out of  5
rating by Antonett Johnson
"I love this office! Everyone is kind, patient and informative. I transferred my policy from another State Farm office that was unprofessional, rude and lacked customer service and efficiency. This office helped me through the whole transition and their policies have kept me compliant with each property I’ve been at. Thank you all so much for being detailed, friendly and PROFESSIONAL. I want to add that I originally worked with Candace and she was a gem. This time La Keisha helped me and she was one of the best agents I’ve ever spoken with. I’m not sure where yall are finding these agents but please continue b/c they really are a rarity in these industries."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dakota Mitchell

March 11, 2025

5  out of  5
rating by Dakota Mitchell
"I very much appreciate Candice Lightbourne for the wonderful experience with State Farm. She is professional, friendly, patient, and knowledgeable for all of my questions and concerns. I can’t thank her enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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christina smith

March 11, 2025

5  out of  5
rating by christina smith
"Candice Lightbourne is certainly an amazing agent. Unfortunately, I was not able to get insurance from State Farm but she was so thorough in her explanation of the insurance. Thank you and continue to do well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Antonio D Lane

March 10, 2025

5  out of  5
rating by Antonio D Lane
"I am not one to write reviews. But this is a review that must be written. I want to thank State Farm representative Candice Lightbourne for an enjoyable transition. She was a delightful and patient person. She was very informative, attentive to my insurance needs. I don't look forward to searching for new insurance every six months, but this was a great joy. Thank you Candice."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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KillCode_Jr. Games

March 1, 2025

5  out of  5
rating by KillCode_Jr. Games
"Candice Lightbourne is the best State Farm agent, Open everything quick fast and everything just run so smooth."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nasha Sanders

March 1, 2025

5  out of  5
rating by Nasha Sanders
"Kwame is an excellent agent that goes above and beyond to ensure his client's are taken care of. I purchased a vehicle on Friday night at 11pm. I was having trouble adding the vehicle to my policy through the online tool. As a result of not being able to provide proof of insurance, the dealership would not let me drive my vehicle home. Kwame returned my call promptly on Saturday morning and got me covered. I would highly recommend his services!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jasmine Jones

February 26, 2025

5  out of  5
rating by Jasmine Jones
"I can’t thank Candace enough ! She worked her magic and drastically lowered my car insurance—like, ‘is this real life?’ low! On top of that, her customer service was top-tier. Friendly, knowledgeable, and genuinely cared about getting me the best deal. If you need insurance, run (don’t walk) to Candace ⭐⭐⭐⭐⭐"
We responded:
"Jasmine, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Candice is truly passionate about taking care of our customers and we thank you for recognizing her top-tier service! If there is anything else we can do to help, please let us know!"
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James Forkpa JR

February 26, 2025

5  out of  5
rating by James Forkpa JR
"Awesome Customer Service Experience!!! Thanks CANDICE"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joe Singleton

February 20, 2025

5  out of  5
rating by Joe Singleton
"Candice Lightbourne I am writing to express my appreciation for the outstanding support and professionalism demonstrated while assisting me with my policy today. Your thorough knowledge and willingness to address my concerns made the process smooth and reassuring. It is refreshing to experience such a high level of service, and I felt it was important to acknowledge your efforts. Thank you for fostering such a supportive environment."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tavia Bell

February 11, 2025

5  out of  5
rating by Tavia Bell
"Kwame and his team especially Candace is awesome and personable ! Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Semilore

February 3, 2025

5  out of  5
rating by Semilore
"I had an amazing experience speaking with Candice very knowledgeable and courteous over the phone. And was able to answer all my question about my policy and any concern or issues I was having. Very impressed by the level of care and attention she gave with me over the phone :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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zakiya m

February 3, 2025

5  out of  5
rating by zakiya m
"Kwame Tyler and his team offer top tier service and their rates are definitely affordable. Lakeisha is very professional and personable! She quickly responds to any inquiry I have."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barbara Hodnett

February 3, 2025

5  out of  5
rating by Barbara Hodnett
"Candice Lightbourne was so very patient with me .i would like to keep her forever .ty so much."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gwendolyn Outlaw

January 28, 2025

5  out of  5
rating by Gwendolyn Outlaw
"Very very help to me she get 10 star from me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Taurean Woods

January 27, 2025

5  out of  5
rating by Taurean Woods
"Mr Travis is a great representative who did everything he could to help me hopefully when you all call you all get Mr Travis and you will see what I'm talking about,he has a caring personality he's also hilarious but he still handled his business thank you kind sir blessings"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Theresa Moore

January 23, 2025

5  out of  5
rating by Theresa Moore
"Love Love Kwame Tyler State Farm Insurance agents especially La’kesia she is the one that makes it happen..not taking away from his other agent that are good as well.but she went above and beyond in helping me not just this time but many time 🥰 Hey kwame you have a star player on your team."
We responded:
"Thank you for your business!"
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Shaune Hall

January 18, 2025

5  out of  5
rating by Shaune Hall
"Candice has done an excellent job with getting me to switch over to State Farm. I had an amazing experience. She was incredibly helpful, professional, patient and friendly. She made the whole process fun and easy. Her attention to detail and dedication to providing great service really stood out. I highly recommend Candice to anyone looking for outstanding customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michelle Williams

January 18, 2025

5  out of  5
rating by Michelle Williams
"Candice was great excellent customer service! Quick service! Took care of my insurance needs. Looked for the best rates. Took care of my insurance needs. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"