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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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derric terrentine

November 13, 2024

5  out of  5
rating by derric terrentine
"We where getting calls from different Insurance companies to compare rates. Mr. Tyler gave us some great suggestions on ways to save. This was a great help, thanks State Farm and Mr. Tyler."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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rico barlow

November 12, 2024

5  out of  5
rating by rico barlow
"My agent Candice was amazing ! Great service , easy to talk to! She helped me get auto and life insurance with no problem ! She is the best and would recommend anyone going to her for any need of business ! She deserve a raise $$"
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Kya Byrd

November 7, 2024

5  out of  5
rating by Kya Byrd
"Where do I start? I’ve had insurance through Kwame Tyler office on & off for years now & always find myself right back because of their care and customer service. CANDICE however is legit an Angel! She was so patient with me. Made me feel so welcomed & took her time going over my policy options with me. She even helped me get really good quotes on other policies like Life Insurance which made me feel Seen & important. She made the process so smooth & easy. I am very happy with my insurance agency & So thankful to Candice! THANK YOU CANDICE!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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OPSCHEME TM

November 7, 2024

5  out of  5
rating by OPSCHEME TM
"Candice went above and beyond to explain all my coverage options, answered every question thoroughly, and made the entire process smooth and stress-free. I Highly recommend her to anyone looking for reliable, friendly, and professional service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Latifa Kittles

October 21, 2024

5  out of  5
rating by Latifa Kittles
"Candice is AMAZING! She is very through and patient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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M H

October 17, 2024

5  out of  5
rating by M H
"I had a fantastic experience with Candice at State Farm. During my recent call, she was incredibly helpful and attentive to updating my renters insurance policy. She took the time to explain my policy options clearly and answered all my questions with patience. I really appreciated her professionalism and willingness to go the extra mile to ensure I understood everything. It's refreshing to encounter such dedicated customer service, as that's such a rarity these days. Thank you, Candice, for making my experience so positive!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Deandre Miracle

October 4, 2024

5  out of  5
rating by Deandre Miracle
"Ms. Candice Lightbourne Has Been Excellent And Extremely Helpful Throughout My Whole Process Of Successfully Get My Insurance Policy. I Highly Recommend !!!"
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Larry Smith

October 4, 2024

5  out of  5
rating by Larry Smith
"Candice is an outstanding agent. She has been nothing but helpful since I got my auto and renters insurance with State Farm. She has helped me decrease my bill and she is very knowledgeable. She goes above and beyond to help her customers, and she is really patient. She takes time out of her schedule to address my concerns, and she listens intently and offers the best advice. It took me a long time to give her this google review because I did not know how to leave a review, and she walked me through the whole process and she was patient and understanding the entire time. I would recommend Candice to anyone looking for an insurance agent who cares. She is honest and transparent, and I don’t feel like a customer when I talk to her. She really makes me feel like I am family. Thank you to the best insurance agent Candice Lightbourne. You really are amazing."
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Daanyaal Faiyaz

September 19, 2024

5  out of  5
rating by Daanyaal Faiyaz
"I have worked with Travis and Kwame since 2020 for my auto insuranceand they have always taken good care of me. Travis is really responsive and always try to help out in every way possible. Prices have been a little expensive for me but it looks like the prices are driven due to external market forces. Hope to see lower prices for my insurance in the future but apart from that i have no complaints for Travis or Kwame. They are awesome!!"
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Keiarra Ingram

September 12, 2024

5  out of  5
rating by Keiarra Ingram
"When I called State Farm I was so frustrated and Candice help me today and worked so hard for me today to get my policy started. I’m very excited I met her today and she helped me out and started my business policy today."
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Khiry Clark

September 10, 2024

5  out of  5
rating by Khiry Clark
"Travis is the “bomb.com”! He is a very informative and has really helped put my mind at ease when it comes to any questions or concerns relating to my insurance plan. I can feel very overstimulated at times when it comes to understanding the different aspects of insurance policies ~ but Travis helped me gain more knowledge and confidence with multiple issues. I really appreciate it wholeheartedly because a lot of reps from other companies can be stank -(rude), for no reason, but not him. He is kind whenever he picks up the phone, a man of his word & makes me feel so thankful that I’m a member of the Kwame Tyler State Farm Insurance Company Thank you so much Travis for helping me. You are the best💚💚💚!"
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Brooke Garner

September 10, 2024

5  out of  5
rating by Brooke Garner
"I had the pleasure of working with Candice, she got me a great rate! She was very knowledgeable and witty! Looking forward to being with State Farm!"
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lea (mydanceonFLEEX)

September 10, 2024

5  out of  5
rating by lea (mydanceonFLEEX)
"My first time doing any kind of Insurance and Candice was great! So kind and patient, she was very thorough with explaining things and she spirit was very uplifting! a 10/10 experience!"
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King Shaw

September 4, 2024

5  out of  5
rating by King Shaw
"Great service and attention to detail by Candice Lightbourne!!"
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Ty’shanna Hayes

September 4, 2024

5  out of  5
rating by Ty’shanna Hayes
"After finally getting my car after over a year and a half of not having one, I was so excited to finally be back on the road finding the right insurance policy that fit my budget was hard, but State Farm made that easy. Shout out to my agent!"
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Eric Dietel

September 3, 2024

5  out of  5
rating by Eric Dietel
"Great insurance agency here in Atlanta. I appreciate how easy it is to talk with their team on the phone -- specifically Candice who has been wonderfully patient and communicative about my policy and navigating discounts and paperwork! We're grateful to have a small-town, personal feel with our insurance agents, even within a massive company like State Farm."
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Isoke Ambidwile

August 27, 2024

5  out of  5
rating by Isoke Ambidwile
"That is a very good insurance company. Ms Candice helped me get started, and she stayed with me throughout my misunderstanding, and all of my questions. Also a shout out to her male coworker that was VERY helpful to me when Ms Candice was busy with another client. Thank you All very much!"
We responded:
"Welcome to the State Farm family Isoke and thank you for recognizing Candice for her outstanding customer service! "
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Regionna Foster

August 27, 2024

5  out of  5
rating by Regionna Foster
"I recently switched my home and auto to State Farm, and I couldn't be more grateful for how smoothly the entire process went. From the very beginning, Candice was incredibly helpful and responsive. The switch was seamless, with no unexpected hurdles or complications. The new rates are also very competitive, and I feel confident that I'm getting the best coverage for my needs. I'm so relieved and thankful for the hassle-free experience and the peace of mind with my new coverage. Highly recommend working with Candice to anyone considering a change!"
We responded:
"Thank you for giving us the opportunity to insure your Home and automobile Ms. Foster and for recognizing Candice for her service and responsiveness! We take great pride in making sure all of our customers have a great experience with our agency! "
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Nuvemiel Rivas

August 26, 2024

5  out of  5
rating by Nuvemiel Rivas
"Candace did a awesome job on answering all my questions and was super patient with walking me through the process on everything I needed to know I give her 5 Stars"
We responded:
"Thank you for the 5 Star review Mr. Rivas and for recognizing Candice on her patience and professionalism! "
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Sharon F.

August 23, 2024

5  out of  5
rating by Sharon F.
"Kwame and team have taken great care of me for many years, but it was the addition of Candice to the team that made a huge difference for me. After trying for years to resolve an old claim, without success, I explained my saga to Candice. Not only did she listen carefully to fully understand the issue, she truly went above and beyond to follow the claim through and kept me updated every step of the way. Thank you Candice, you are awesome!"
We responded:
"Thank you for business over the years Sharon and for recognizing Candice on her diligence and going above and beyond to resolve your claims issue! We appreciate you as our customer! "
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Antionett Coney

August 15, 2024

5  out of  5
rating by Antionett Coney
"I’ve been with state farm for a little over a year now and the entire time Ive worked with representative Candice, she is amazing! Any questions or concerns I have I she is there and excited to help. Very professional and friendly. Makes me really feel I am apart of the state farm family. Truly appreciate her."
We responded:
"You are truly a part of the State Farm family Ms. Coney and thank you for recognizing Candice for her amazing customer service and professionalism! Our entire team is always excited to help whenever needed! "
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Aaliyah Taylor

August 10, 2024

5  out of  5
rating by Aaliyah Taylor
"La Keisha is an absolute superstar! Getting renters insurance can be a total drag, but she made the process so easy and painless. She listened to my needs and quickly found the perfect policy for me. On top of that, she was a total champ when it came to advocating on my behalf. If you need help with renters insurance, look no further than La Keisha & Kwame."
We responded:
"Ms. Taylor, thank you for recognizing our superstar La Keisha on finding the perfect Renters policy to protect your personal belongings. Our goal is to make every interaction with our office easy and memorable. Thank you for your business! "
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Dane D'Alessandro

August 8, 2024

5  out of  5
rating by Dane D'Alessandro
"I appreciated La Keisha's professional and friendly support when I needed to make some time sensitive changes to an insurance policy. She's a great communicator and very knowledgeable."
We responded:
"Thank you for your business Mr. D'Alessandro and trusting us to protect what matters most to you! We appreciate you recognizing La Keisha on her insurance knowledge and professionalism! "
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Dionne Pettis

August 7, 2024

5  out of  5
rating by Dionne Pettis
"⭐⭐⭐⭐⭐ I had the pleasure of working with Candice Lightbourne at State Farm for my auto insurance needs. Initially, I was only interested in auto insurance, but Candice went above and beyond. She took the time to understand our situation, compared our existing coverage to State Farm's offerings, and ensured we had the appropriate coverage. Not only did we secure auto insurance, but we also bundled our homeowner's policy with State Farm. Candice's knowledge, persistence, and attention to detail were exceptional. Her follow-up was timely and thorough. I highly recommend her services to anyone seeking insurance solutions. Thank you, Candice!"
We responded:
"Ms. Pettis, thank you for allowing State Farm to protect both your home and automobile as well as recognizing Candice on her exceptional customer service and timely follow through! Our goal is to make sure every customer knows how much we appreciate your business! "
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Shana Mack

August 7, 2024

5  out of  5
rating by Shana Mack
"It’s always a pleasure speaking with the staff especially LaKesha she is always helpful and reliving my anxiety when I have a question. As someone who stresses a lot I always have a wonderful experience and leave the conversation with better understanding. The staff is professional and courteous. I recommend them 1000%."
We responded:
"We appreciate you allowing us to protect what matters most to you Ms. Mack and are glad that La Keisha and our team provided you with a wonderful and stress-free experience. We are thankful to have you as our customer! "