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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deandre Miracle

October 4, 2024

5  out of  5
rating by Deandre Miracle
"Ms. Candice Lightbourne Has Been Excellent And Extremely Helpful Throughout My Whole Process Of Successfully Get My Insurance Policy. I Highly Recommend !!!"
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Larry Smith

October 4, 2024

5  out of  5
rating by Larry Smith
"Candice is an outstanding agent. She has been nothing but helpful since I got my auto and renters insurance with State Farm. She has helped me decrease my bill and she is very knowledgeable. She goes above and beyond to help her customers, and she is really patient. She takes time out of her schedule to address my concerns, and she listens intently and offers the best advice. It took me a long time to give her this google review because I did not know how to leave a review, and she walked me through the whole process and she was patient and understanding the entire time. I would recommend Candice to anyone looking for an insurance agent who cares. She is honest and transparent, and I don’t feel like a customer when I talk to her. She really makes me feel like I am family. Thank you to the best insurance agent Candice Lightbourne. You really are amazing."
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Daanyaal Faiyaz

September 19, 2024

5  out of  5
rating by Daanyaal Faiyaz
"I have worked with Travis and Kwame since 2020 for my auto insuranceand they have always taken good care of me. Travis is really responsive and always try to help out in every way possible. Prices have been a little expensive for me but it looks like the prices are driven due to external market forces. Hope to see lower prices for my insurance in the future but apart from that i have no complaints for Travis or Kwame. They are awesome!!"
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Keiarra Ingram

September 12, 2024

5  out of  5
rating by Keiarra Ingram
"When I called State Farm I was so frustrated and Candice help me today and worked so hard for me today to get my policy started. I’m very excited I met her today and she helped me out and started my business policy today."
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Khiry Clark

September 10, 2024

5  out of  5
rating by Khiry Clark
"Travis is the “bomb.com”! He is a very informative and has really helped put my mind at ease when it comes to any questions or concerns relating to my insurance plan. I can feel very overstimulated at times when it comes to understanding the different aspects of insurance policies ~ but Travis helped me gain more knowledge and confidence with multiple issues. I really appreciate it wholeheartedly because a lot of reps from other companies can be stank -(rude), for no reason, but not him. He is kind whenever he picks up the phone, a man of his word & makes me feel so thankful that I’m a member of the Kwame Tyler State Farm Insurance Company Thank you so much Travis for helping me. You are the best💚💚💚!"
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Brooke Garner

September 10, 2024

5  out of  5
rating by Brooke Garner
"I had the pleasure of working with Candice, she got me a great rate! She was very knowledgeable and witty! Looking forward to being with State Farm!"
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lea (mydanceonFLEEX)

September 10, 2024

5  out of  5
rating by lea (mydanceonFLEEX)
"My first time doing any kind of Insurance and Candice was great! So kind and patient, she was very thorough with explaining things and she spirit was very uplifting! a 10/10 experience!"
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King Shaw

September 4, 2024

5  out of  5
rating by King Shaw
"Great service and attention to detail by Candice Lightbourne!!"
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Ty’shanna Hayes

September 4, 2024

5  out of  5
rating by Ty’shanna Hayes
"After finally getting my car after over a year and a half of not having one, I was so excited to finally be back on the road finding the right insurance policy that fit my budget was hard, but State Farm made that easy. Shout out to my agent!"
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Eric Dietel

September 3, 2024

5  out of  5
rating by Eric Dietel
"Great insurance agency here in Atlanta. I appreciate how easy it is to talk with their team on the phone -- specifically Candice who has been wonderfully patient and communicative about my policy and navigating discounts and paperwork! We're grateful to have a small-town, personal feel with our insurance agents, even within a massive company like State Farm."
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Isoke Ambidwile

August 27, 2024

5  out of  5
rating by Isoke Ambidwile
"That is a very good insurance company. Ms Candice helped me get started, and she stayed with me throughout my misunderstanding, and all of my questions. Also a shout out to her male coworker that was VERY helpful to me when Ms Candice was busy with another client. Thank you All very much!"
We responded:
"Welcome to the State Farm family Isoke and thank you for recognizing Candice for her outstanding customer service! "
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Regionna Foster

August 27, 2024

5  out of  5
rating by Regionna Foster
"I recently switched my home and auto to State Farm, and I couldn't be more grateful for how smoothly the entire process went. From the very beginning, Candice was incredibly helpful and responsive. The switch was seamless, with no unexpected hurdles or complications. The new rates are also very competitive, and I feel confident that I'm getting the best coverage for my needs. I'm so relieved and thankful for the hassle-free experience and the peace of mind with my new coverage. Highly recommend working with Candice to anyone considering a change!"
We responded:
"Thank you for giving us the opportunity to insure your Home and automobile Ms. Foster and for recognizing Candice for her service and responsiveness! We take great pride in making sure all of our customers have a great experience with our agency! "
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Nuvemiel Rivas

August 26, 2024

5  out of  5
rating by Nuvemiel Rivas
"Candace did a awesome job on answering all my questions and was super patient with walking me through the process on everything I needed to know I give her 5 Stars"
We responded:
"Thank you for the 5 Star review Mr. Rivas and for recognizing Candice on her patience and professionalism! "
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Sharon F.

August 23, 2024

5  out of  5
rating by Sharon F.
"Kwame and team have taken great care of me for many years, but it was the addition of Candice to the team that made a huge difference for me. After trying for years to resolve an old claim, without success, I explained my saga to Candice. Not only did she listen carefully to fully understand the issue, she truly went above and beyond to follow the claim through and kept me updated every step of the way. Thank you Candice, you are awesome!"
We responded:
"Thank you for business over the years Sharon and for recognizing Candice on her diligence and going above and beyond to resolve your claims issue! We appreciate you as our customer! "
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Antionett Coney

August 15, 2024

5  out of  5
rating by Antionett Coney
"I’ve been with state farm for a little over a year now and the entire time Ive worked with representative Candice, she is amazing! Any questions or concerns I have I she is there and excited to help. Very professional and friendly. Makes me really feel I am apart of the state farm family. Truly appreciate her."
We responded:
"You are truly a part of the State Farm family Ms. Coney and thank you for recognizing Candice for her amazing customer service and professionalism! Our entire team is always excited to help whenever needed! "
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Aaliyah Taylor

August 10, 2024

5  out of  5
rating by Aaliyah Taylor
"La Keisha is an absolute superstar! Getting renters insurance can be a total drag, but she made the process so easy and painless. She listened to my needs and quickly found the perfect policy for me. On top of that, she was a total champ when it came to advocating on my behalf. If you need help with renters insurance, look no further than La Keisha & Kwame."
We responded:
"Ms. Taylor, thank you for recognizing our superstar La Keisha on finding the perfect Renters policy to protect your personal belongings. Our goal is to make every interaction with our office easy and memorable. Thank you for your business! "
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Dane D'Alessandro

August 8, 2024

5  out of  5
rating by Dane D'Alessandro
"I appreciated La Keisha's professional and friendly support when I needed to make some time sensitive changes to an insurance policy. She's a great communicator and very knowledgeable."
We responded:
"Thank you for your business Mr. D'Alessandro and trusting us to protect what matters most to you! We appreciate you recognizing La Keisha on her insurance knowledge and professionalism! "
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Dionne Pettis

August 7, 2024

5  out of  5
rating by Dionne Pettis
"⭐⭐⭐⭐⭐ I had the pleasure of working with Candice Lightbourne at State Farm for my auto insurance needs. Initially, I was only interested in auto insurance, but Candice went above and beyond. She took the time to understand our situation, compared our existing coverage to State Farm's offerings, and ensured we had the appropriate coverage. Not only did we secure auto insurance, but we also bundled our homeowner's policy with State Farm. Candice's knowledge, persistence, and attention to detail were exceptional. Her follow-up was timely and thorough. I highly recommend her services to anyone seeking insurance solutions. Thank you, Candice!"
We responded:
"Ms. Pettis, thank you for allowing State Farm to protect both your home and automobile as well as recognizing Candice on her exceptional customer service and timely follow through! Our goal is to make sure every customer knows how much we appreciate your business! "
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Shana Mack

August 7, 2024

5  out of  5
rating by Shana Mack
"It’s always a pleasure speaking with the staff especially LaKesha she is always helpful and reliving my anxiety when I have a question. As someone who stresses a lot I always have a wonderful experience and leave the conversation with better understanding. The staff is professional and courteous. I recommend them 1000%."
We responded:
"We appreciate you allowing us to protect what matters most to you Ms. Mack and are glad that La Keisha and our team provided you with a wonderful and stress-free experience. We are thankful to have you as our customer! "
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Kofi Baning

August 6, 2024

5  out of  5
rating by Kofi Baning
"I had the pleasure of working with Candice when my sister recently moved to Georgia. She went above and beyond to help us during a challenging time. We faced numerous car troubles, and just two weeks ago, Candice even accompanied us to purchase a new car. Her kindness and dedication were truly exceptional, and she didn’t have to go out of her way like she did. It's rare to find someone as compassionate and helpful as Candice. I highly recommend her to anyone in need of assistance, she's a real gem!"
We responded:
"Kofi, thank you for recognizing Candice for going above and beyond to assist your sister with the purchase and coverage on her vehicle. Candice and our entire team takes great pride in treating your problem as if it were our very own. "
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Myron Moody

August 2, 2024

5  out of  5
rating by Myron Moody
"The agent Candice Lightbourne was very helpful and knowledgeable on every question and concern I had with signing up with my life insurance policy. Glad I choose State Farm."
We responded:
"Mr. Moody we are also glad that you chose State Farm and more importantly that you chose to protect the financial security of your family by protecting them with State Farm Life Insurance! Candice and our team appreciate you as our customer! "
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Danette Haser

August 2, 2024

5  out of  5
rating by Danette Haser
"Candace is awesome! Always easy working with this office! Helpful and efficient and friendly! What more can you ask for!"
We responded:
"We appreciate your business over the years Mrs. Haser and thank you for recognizing Candice for her efficient and friendly customer service! "
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April Reedy

August 1, 2024

5  out of  5
rating by April Reedy
"Kwame is amazing. We are first time home owners. He put together and tailored a quote for our family and helped explain all items to me point by point. Very kind, friendly and honest. Prayers that nothing bad ever happens to our home, but if it does I trust that my family and home is in good hands with Kwame and State Farm."
We responded:
"April, thank you for trusting State Farm and our team to customize a policy to protect your Home and provide you with peace of mind knowing that State Farm will be here whenever you need us. We are glad to have you join the State Farm family! "
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Sven Finucan

August 1, 2024

5  out of  5
rating by Sven Finucan
"The Team at Kwame Tyler are all great to work with. However, Candice, in the office is excellent. She’s knowledgeable on the products, services and policies, is responsive, thoughtful and really easy to work with. I would highly recommend this team to provide your insurance."
We responded:
"Sven, thank you for the kind words on Candice's excellent customer service and insurance product knowledge! We appreciate your recommendation! "
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Marquisha Swanson

August 1, 2024

5  out of  5
rating by Marquisha Swanson
"Candace is the best. Would definitely recommend to any and everyone. She helped me out in more ways than one. Thank you Candace!"
We responded:
"Welcome to the State Farm family Ms. Swanson and thank you for recognizing Candice's commitment to customer service! "