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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janiya Stubbs

September 10, 2025

5  out of  5
rating by Janiya Stubbs
"⭐️⭐️⭐️⭐️⭐️ Candice was amazing to work with! She was very knowledgeable, patient, and kind, making sure I was comfortable and informed every step of the way. If you’re looking for affordable life insurance, renters insurance, or car insurance, I highly recommend asking for her. I’ll definitely be referring my friends and family to Candice. Thank you again!"
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Mark Estroff

September 9, 2025

5  out of  5
rating by Mark Estroff
"Always excellent attentive service! The team knows their stuff. A team like this is why I stay a State Farm customer."
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Yogurt Mountain

September 8, 2025

5  out of  5
rating by Yogurt Mountain
"Candice is very knowledgeable and polite. She quickly resolved my issues and help me get back on track. Thank you Candice for the uplifting and encouraging words."
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DEVAUGHN WILLIAMS

August 25, 2025

5  out of  5
rating by DEVAUGHN WILLIAMS
"Agent Candice Lightbourne did an awesome job. She was very thorough and consistent. She stayed in contact with me throughout the process keeping me informed. Very polite and not pushy, answered all my questions. I will definitely recommend her to family and friends. Great all around experience, continue to do great work for the people!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Därius “Däri” Lomax

August 25, 2025

5  out of  5
rating by Därius “Däri” Lomax
"Candice was an extremely helpful end to an exhausting search for affordable vehicle insurance. I would definitely refer fam & friends to her and would use her services again. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Victoria Salvia

August 16, 2025

5  out of  5
rating by Victoria Salvia
"I had a brilliant experience with Joseph Seth, Account Manager on Kwame Tyler's team. He was extremely informative and helpful and I cut my auto insurance premium almost in half by signing up with State Farm! Thank you so very much Joseph!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miguel Plumacher

August 6, 2025

5  out of  5
rating by Miguel Plumacher
"Thanks to Kwame Tyler for making my life and moving so much easier and answering all my questions as well as clarifying my options!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Austin Bennett

July 20, 2025

5  out of  5
rating by Austin Bennett
"Candice Lightbourne has been a delight to work with. She assisted me with a claim and answered all of my questions. I am impressed with her quality of customer service. Always willing to go the extra mile. She is amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Stevens

July 10, 2025

5  out of  5
rating by Jeff Stevens
"I’ve had auto, homeowner, and now renter’s insurance through this agency longer the I can remember. At least more the seven years. In that time I’ve mainly dealt with La Keisha Brown and she is one of the main reasons I’ve stayed with them. She’s helped me with extreme professionalism coupled with truly friendly service. No matter how disorganized or unprepared I was when contacting her, she’s never made me feel like anything but a valued customer. She’s an excellent representative for the company and should be appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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warnell Davis

June 27, 2025

5  out of  5
rating by warnell Davis
"Professional and courteous at all times. Number 1 in customer service is what you can expect to get everytime you speak to Candice. Candice laughed at all my jokes too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mahalia Paul

June 13, 2025

5  out of  5
rating by Mahalia Paul
"Candice made the switch over to State Farm very simple. She was very pleasant and informative."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meredith Tallant

June 10, 2025

5  out of  5
rating by Meredith Tallant
"Their customer service is always great. We have been with them for years and they never fail to deliver. Every time I have called with an issue the staff take care of it quickly and professionally."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Geanna

June 9, 2025

5  out of  5
rating by Geanna
"Candice was very understanding, throughough, and helpful throughout the process of getting my first auto insurance! She balances professionalism and good humor."
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Jerrell Alce

June 9, 2025

5  out of  5
rating by Jerrell Alce
"gave amazing customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eboni Samuel

May 1, 2025

5  out of  5
rating by Eboni Samuel
"Just switch over my insurance from SC to GA and Kwame made it to easy. His customer service was top tier. He educated me on everything I was getting and it was a seamless transfer. I highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christian Alvarado

April 22, 2025

5  out of  5
rating by Christian Alvarado
"Travis was super helpful and patient explaining the different insurance options. He listened, asked questions, and made helpful recommendations. Have always had a great experience at this office and the staff here."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Thomas Rogers

April 21, 2025

5  out of  5
rating by Thomas Rogers
"Candice was my agent during my process of securing my insurance through State Farm and the process was very pleasant working with her. She was very thorough and made sure that I was able to get an excellent rate. I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diana Cortes

April 19, 2025

5  out of  5
rating by Diana Cortes
"Candice Lightbourne is an outstanding agent, I had an amazing experience both times I spoke with her. And she did a wonderful job with getting me to switch over making the transition effortless. Thank you for all your help Candice!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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LifeofDJAnd Mommie

April 18, 2025

5  out of  5
rating by LifeofDJAnd Mommie
"Candice made me feel like family from day one. Her genuine care and dedication turned what I expected to be a routine insurance process into a truly comforting experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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maury wills

April 11, 2025

5  out of  5
rating by maury wills
"I have had great service and outstanding support from Kwame Tyler and Jamie Tucker. Their genuine care and knowledge of insurance and financial awareness are awesome. I would certainly recommend to anyone. I want to really give praise to Candice and her commitment to excellence and for being patient. She is very knowledgeable, friendly, and executes amazing customer service. Way to go!"
We responded:
"Thank you for trusting our agency with your Insurance and Financial service needs Maury Wills. We truly appreciate your business as well as your support!"
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Antonett Johnson

April 3, 2025

5  out of  5
rating by Antonett Johnson
"I love this office! Everyone is kind, patient and informative. I transferred my policy from another State Farm office that was unprofessional, rude and lacked customer service and efficiency. This office helped me through the whole transition and their policies have kept me compliant with each property I’ve been at. Thank you all so much for being detailed, friendly and PROFESSIONAL. I want to add that I originally worked with Candace and she was a gem. This time La Keisha helped me and she was one of the best agents I’ve ever spoken with. I’m not sure where yall are finding these agents but please continue b/c they really are a rarity in these industries. UPDATE!!! 04/03/25 STATE FARM HAS A CUSTOMER FOR LIFE JUST BECAUSE OF THIS OFFICE. Calling me to wish me a happy birthday??? WHAT?! It’s the small things that really matter when working with a company. This office needs to be the face of State Farm. The care, the professionalism, the ability to make a person feel valued as a customer?! You all are amazing. Whether I need renters insurance, home owners insurance or car insurance I will be choosing STATE FARM! Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lore Jane

March 31, 2025

5  out of  5
rating by Lore Jane
"Candice Lightbourne is such an amazing agent. She is very thorough and detailed oriented. She is really friendly and goofy and will make the experience fun and enjoyable. I had a blast speaking with her today even though I was unable to get insurance with them. I am well educated on auto, home and life insurance though. I hope in a few months I will be able to switch my insurance to State Farm so that she can be my agent. Thanks for the wealth of knowledge and for keeping it real Candice. You are a gem."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mickia Williams

March 31, 2025

5  out of  5
rating by Mickia Williams
"“I had an amazing experience working with Candice Lightbourne at State Farm. From the very first conversation, she was incredibly professional, knowledgeable, and genuinely focused on finding the best coverage for my needs. She took the time to explain all my options clearly, answered all my questions with patience, and made sure I felt confident in my decisions. Candice went above and beyond to provide exceptional customer service, always responding promptly and making the process seamless. If you’re looking for an agent who truly cares about her clients and delivers top-notch service, I highly recommend Candice!”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chevla Thornton

March 28, 2025

5  out of  5
rating by Chevla Thornton
"Lakeisha is amazing. She gives excellent customer service, she is very knowledgeable and courteous. Whenever problems arise, she works diligently to solve them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kenderzous Wylie

March 27, 2025

5  out of  5
rating by Kenderzous Wylie
"Candice did an excellent job assisting me with my policy. Need any help i suggest asking for Candice!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"