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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vera gaston

November 5, 2025

5  out of  5
rating by Vera gaston
"Candace gave me excellent customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christian Pryor

November 5, 2025

5  out of  5
rating by Christian Pryor
"Michael helped me and my sister his customer service was excellent left us with knowledge we didn’t know and our questions answered always great service at this Statefarm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brianna Graves

November 3, 2025

5  out of  5
rating by Brianna Graves
"As a State Farm customer for three years now, I must say that I am exceptionally pleased with the service provided by Kwame Tyler and associates. Travis and La'Keisha are always attentive and helpful when I call, and I feel as though my care and safety are important to this team. I've experienced other insurance companies prior to transitioning to State Farm, and I must say that this has been the best customer service experience thus far. Would highly recommend to anyone who is not only concerned with cost effectiveness, but who also wants quality customer care and support."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexander Juliao

November 3, 2025

5  out of  5
rating by Alexander Juliao
"Candice is a great agent. Coolest person on this earth. She hasn’t quoted me yet but we had a great conversation tonight about life insurance. She is very considerate and honest insurance. Love her energy and personality."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lyfe .24

November 3, 2025

5  out of  5
rating by Lyfe .24
"Called in to get a quote and got this Agent named Candice Lightbourne. She was amazinggggggg. She had me laughing and was teaching me stuff. I wasn't able to get a quote but i learned a-lot and she said she will call me in a few months to try again. She even gave me somr good advice on life insurance. She is truly an amazing agent. Thanks again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shannen Sharpe

October 30, 2025

5  out of  5
rating by Shannen Sharpe
"Darnell made it easy to make the switch back to State Farm. He was kind, professional, and detailed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Smart Edobor

October 22, 2025

5  out of  5
rating by Smart Edobor
"Candice was patient caring and transparent about the whole quoting process. She put me on game and showed me the best way to cover me and my family. I give her 10 stars and I am going to refer all my friends and family to her. Best agent hands down."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Safi Camara (Sophie)

September 29, 2025

5  out of  5
rating by Safi Camara (Sophie)
"Candice is amazing. She’s very kind and helped me throughout the process! Ask for her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Janiya Stubbs

September 10, 2025

5  out of  5
rating by Janiya Stubbs
"⭐️⭐️⭐️⭐️⭐️ Candice was amazing to work with! She was very knowledgeable, patient, and kind, making sure I was comfortable and informed every step of the way. If you’re looking for affordable life insurance, renters insurance, or car insurance, I highly recommend asking for her. I’ll definitely be referring my friends and family to Candice. Thank you again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mark Estroff

September 9, 2025

5  out of  5
rating by Mark Estroff
"Always excellent attentive service! The team knows their stuff. A team like this is why I stay a State Farm customer."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yogurt Mountain

September 8, 2025

5  out of  5
rating by Yogurt Mountain
"Candice is very knowledgeable and polite. She quickly resolved my issues and help me get back on track. Thank you Candice for the uplifting and encouraging words."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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DEVAUGHN WILLIAMS

August 25, 2025

5  out of  5
rating by DEVAUGHN WILLIAMS
"Agent Candice Lightbourne did an awesome job. She was very thorough and consistent. She stayed in contact with me throughout the process keeping me informed. Very polite and not pushy, answered all my questions. I will definitely recommend her to family and friends. Great all around experience, continue to do great work for the people!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Därius “Däri” Lomax

August 25, 2025

5  out of  5
rating by Därius “Däri” Lomax
"Candice was an extremely helpful end to an exhausting search for affordable vehicle insurance. I would definitely refer fam & friends to her and would use her services again. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Victoria Salvia

August 16, 2025

5  out of  5
rating by Victoria Salvia
"I had a brilliant experience with Joseph Seth, Account Manager on Kwame Tyler's team. He was extremely informative and helpful and I cut my auto insurance premium almost in half by signing up with State Farm! Thank you so very much Joseph!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miguel Plumacher

August 6, 2025

5  out of  5
rating by Miguel Plumacher
"Thanks to Kwame Tyler for making my life and moving so much easier and answering all my questions as well as clarifying my options!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Austin Bennett

July 20, 2025

5  out of  5
rating by Austin Bennett
"Candice Lightbourne has been a delight to work with. She assisted me with a claim and answered all of my questions. I am impressed with her quality of customer service. Always willing to go the extra mile. She is amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Stevens

July 10, 2025

5  out of  5
rating by Jeff Stevens
"I’ve had auto, homeowner, and now renter’s insurance through this agency longer the I can remember. At least more the seven years. In that time I’ve mainly dealt with La Keisha Brown and she is one of the main reasons I’ve stayed with them. She’s helped me with extreme professionalism coupled with truly friendly service. No matter how disorganized or unprepared I was when contacting her, she’s never made me feel like anything but a valued customer. She’s an excellent representative for the company and should be appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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warnell Davis

June 27, 2025

5  out of  5
rating by warnell Davis
"Professional and courteous at all times. Number 1 in customer service is what you can expect to get everytime you speak to Candice. Candice laughed at all my jokes too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mahalia Paul

June 13, 2025

5  out of  5
rating by Mahalia Paul
"Candice made the switch over to State Farm very simple. She was very pleasant and informative."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meredith Tallant

June 10, 2025

5  out of  5
rating by Meredith Tallant
"Their customer service is always great. We have been with them for years and they never fail to deliver. Every time I have called with an issue the staff take care of it quickly and professionally."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Geanna

June 9, 2025

5  out of  5
rating by Geanna
"Candice was very understanding, throughough, and helpful throughout the process of getting my first auto insurance! She balances professionalism and good humor."
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Jerrell Alce

June 9, 2025

5  out of  5
rating by Jerrell Alce
"gave amazing customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eboni Samuel

May 1, 2025

5  out of  5
rating by Eboni Samuel
"Just switch over my insurance from SC to GA and Kwame made it to easy. His customer service was top tier. He educated me on everything I was getting and it was a seamless transfer. I highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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CJ

April 22, 2025

5  out of  5
rating by CJ
"Travis was super helpful and patient explaining the different insurance options. He listened, asked questions, and made helpful recommendations. Have always had a great experience at this office and the staff here."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Thomas Rogers

April 21, 2025

5  out of  5
rating by Thomas Rogers
"Candice was my agent during my process of securing my insurance through State Farm and the process was very pleasant working with her. She was very thorough and made sure that I was able to get an excellent rate. I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"